Shipping policy

Where we ship

We currently ship only to eligible United States addresses. We do not offer international shipping at this time.

Roasting, fulfillment, and delivery estimates

Coffee is roasted, packed, and shipped for Some Dude's Coffee Company by a third-party United States roasting and fulfillment partner after an order is placed. Fulfillment generally requires 1–5 business days before shipment. Standard ground transit generally requires an additional 1–5 business days after the carrier receives the package.

These are good-faith estimates, not guaranteed delivery dates. Weekends, holidays, severe weather, carrier disruptions, remote destinations, and unusually high order volume can extend delivery. The ordinary estimated range is 2–10 business days.

Shipping charges

Shipping is based on the number and weight of items in the shipment. Current rates for 12 oz coffee bags are:

  • One bag: $4.99
  • Two bags: $6.49
  • Three bags: $7.99
  • Four bags: $9.49
  • Five through eleven bags: add $1.50 for each additional bag

The applicable shipping charge is shown before payment at checkout. If an obvious checkout or pricing error affects an order, we will contact you before fulfillment and offer the choice to accept the corrected total or cancel for a full refund. Promotional discounts do not reduce shipping unless their terms expressly say so.

Tracking

Tracking is sent to the email address used at checkout after the order ships. A carrier may take time to display the first tracking update.

Address accuracy

Review the shipping address carefully before submitting an order. Use our Contact page immediately if an address is incorrect. We will try to help before fulfillment begins, but changes cannot be guaranteed after processing starts.

Delays and cancellation rights

If we learn that we cannot ship within the timeframe promised when the order was placed, we will notify you promptly. You will be offered a clear choice to accept the revised shipment date or cancel the unshipped order for a full and prompt refund, including applicable shipping charges. If we cannot fulfill an order, we will cancel it and issue the refund without requiring you to ask.

Delivery issues

If tracking stops updating for an unusual period, the package appears lost, or an order arrives damaged, use our Contact page and include the order number. We will investigate with the carrier and roasting partner and provide a fair remedy when the evidence supports the claim.